Privacy Policy

1. Introduction

At yourautomation, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automation services or visit our website. Please read this policy carefully. By using our services, you consent to the data practices described here.

2. Information We Collect

Information You Provide

• Contact information (name, email, phone number)
• Business information (company name, industry)
• Project requirements and specifications
• Communication records (emails, messages, support tickets)
• Payment information (processed securely through third-party providers)

Information Collected Automatically

• Browser type and version
• Device information
• IP address and location data
• Pages visited and time spent on our website
• Referring website addresses

Client Data

In the course of providing automation services, we may process data on behalf of our clients. This data remains the property of our clients and is processed according to their instructions and our service agreements.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Communicate with you about projects, updates, and support
• Process payments and send invoices
• Improve and personalize our services
• Respond to inquiries and provide customer support
• Send promotional communications (with your consent)
• Comply with legal obligations
• Detect and prevent fraud or security issues

4. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: Third-party vendors who help us operate our business (hosting, payment processing, analytics)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Client project data is retained according to individual service agreements. After the retention period, data is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a portable format)
• Withdraw consent at any time

To exercise these rights, please contact us using the information below.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

9. Third-Party Services

Our services may integrate with third-party platforms (such as messaging apps, CRM systems, or cloud services). These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].